Globally unified an inquiry correspondence system and flow
Substantially reduced human resources costs across the entire firm, by unifying flow and knowledge management of inquiries coming into individual Japanese/overseas bases.

Conference topic submission service using our automatic typesetting solution
Typesetting processing or layout processing just before deadlines became smoother, streamlining operations.

Streamlined IT service management
Construct an optimal system that enables all members of the operation group to grasp processes in real time.

Reduced the workload of someone who was swamped with inquiries.
Achieved operational streamlining of service desk operators by establishing a correspondence process for inquiries.